Refund policy

RETURN & REFUND POLICY

Last Updated: January 26, 2026

At DaisyDrop, we want you to be completely satisfied with your purchase. Please review our return and refund policy below.

RETURN TIMEFRAMES

Trendsi Products (Clothing, Shoes, Handbags & Accessories):

Returns accepted within 7 days of delivery
Items must be unworn, unwashed, and in original condition with all tags attached
Please allow 5 - 7 business days from the day we receive the returned package to process.

Other Products:

Returns accepted within 7 days of delivery
Items must be unused and in original packaging

HOW TO INITIATE A RETURN

To start a return, please contact us at info@daisydrop.shop with your order number and reason for return. We will provide you with return instructions and the appropriate return address.

RETURN SHIPPING COSTS

Trendsi Products:

Customer is responsible for return shipping costs
We recommend using a trackable shipping service
Return shipping fees are non-refundable

Other Products:

Customer is responsible for return shipping costs unless the item is defective or we made an error

RETURN ADDRESSES

Return addresses vary by product supplier. You will receive the correct return address when you initiate your return request. Do not send returns without contacting us first.

REFUND PROCESSING

Refunds will be processed within 5-10 business days after we receive and inspect your return
Refunds will be issued to your original payment method
Processing time may vary depending on your location and financial institution
Original shipping charges are non-refundable unless the item is defective or we made an error

NON-RETURNABLE ITEMS

Final sale items (marked as such at time of purchase)
Items damaged due to misuse or normal wear
Items without original tags or packaging

EXCHANGES

We do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order.

DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item, please contact us immediately at info@daisydrop.shop with photos of the damage. We will arrange for a replacement or full refund, including return shipping costs.

CONTACT US

If you have questions about returns or have not received your refund within the stated timeframe, please contact us at: